Shipping policy
Shipping Policy
Last updated: February 27, 2026
Where We Ship
Two Peaks Chai Co. currently ships to addresses within the United States only. We do not ship internationally at this time.
Processing Time
Orders are processed and shipped within 1–2 business days after your order is placed. Orders placed on weekends or holidays will be processed the next business day.
Shipping Options & Delivery Times
Free Standard Shipping — on orders over $50. Delivery in 5–6 business days.
Standard Shipping — for orders under $50. Delivery in 5–6 business days. Shipping rate calculated at checkout.
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location and carrier conditions.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.
Shipping Issues
If your order arrives damaged or you experience any issues with delivery, please contact us at hello@twopeakschai.com and we will do our best to make it right.
Contact Us
Questions about shipping? Reach out to us at hello@twopeakschai.com.